Terms & Conditions
Welcome to the Azoomar Marketplace
Azoomar operates an e-business platform comprising a website, various web and mobile applications, a logistics structure, various website functionalities, and other products and services. When you visit the website www.azoomar.cm, make purchases on the website, use Azoomar devices, products, and services, you are accessing all of the above-mentioned Azoomar services
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Azoomar Virtual Marketplace Membership and User Agreement
This agreement constitutes the membership and user agreement between you and the Azoomar marketplace and, as such, has the legal force of a contract. Please read it carefully and familiarize yourself with the terms and conditions below. Please promise to strictly adhere to the provisions of this agreement. Once you have accepted and created an account to become a seller and customer of Azoomar, you automatically agree to the following terms and conditions:
1. ACCEPTANCE OF TERMS OF USE
1.1. The following terms and conditions of this agreement apply to the relationship between Azoomar sellers, customers, and the Azoomar platform. By using the Azoomar platform services, you agree to the terms and conditions below. If you do not agree to all the terms and conditions or have any questions about the agreement, you should contact us. We offer multiple services, and additional terms may apply. By completing the registration process and clicking the “I agree” button, you agree to be bound by this agreement, which takes effect immediately.
1.2. This agreement, including any text already published by Azoomar or that may be published in the future, and all rules forming an integral part of this agreement, have the same legal value as the agreement itself. In addition to the separate declaration, all services of the Azoomar platform and related services provided by it will be bound by this agreement.
1.3. The terms and conditions of this agreement have no termination date. As long as you use the Azoomar platform services, this agreement will be binding and restrictive to you and will remain in effect. You cannot challenge the validity of this agreement or request its cancellation on the grounds that you did not read its contents or that your questions remain unanswered.
1.4. Azoomar has the right to change, upgrade, modify, limit, or suspend any service or its related features. Please follow the announcements on the platform or on Azoomar’s official social media pages without prior notice. Azoomar has the absolute right to introduce new features, features, applications, or other services. All new features, functions, applications, conditions, modifications, updates, and changes are covered by this agreement unless otherwise stated.
1.5. Azoomar defined all the agreements, conditions and utility of treaties or other legal documents that will be deemed suitable and governed by law.
2. Electronic Communications:
You may communicate with Azoomar using various electronic communication services such as email, SMS, or other communications from your fixed or mobile devices. Azoomar communicates with you electronically using various means of communication such as email, SMS, by posting emails, communications on the Azoomar website or official social media, or other Azoomar services such as our communication manager. By this agreement, you agree that all agreements, information, disclosures, and other communications that we send you electronically satisfy all legal requirements for communications in writing, unless a specific mandatory law requires a different method of communication.
3. Recommendation and Personalization:
As part of Azoomar’s services, we recommend features, products, and services, including our own and third-party advertisements, that may be of interest to you. We will identify your preferences and personalize your experiences.
4. Intellectual Property, Copyright, and Database Protection:
Azoomar, its data providers, and its affiliated partners hold absolute rights to the content present on or made available through its platform. This includes texts, graphics, logos, buttons, images, music tracks, digital downloads, and all data, which are protected by OAPI and other international intellectual property protection organizations.
Any use or exploitation of anything mentioned above in point 4 is strictly prohibited and may result in legal action against the claimant(s). You may not systematically extract or reuse parts of the content without our express written permission.
5. Trademarks:
Azoomar owns the trademarks, and therefore, all trademarks listed in the appendices are the property of Azoomar and its partners. Azoomar has been mandated to use, protect, and defend its rights to these trademarks and prohibits any use of the graphics, logos, headers, buttons, and scripts without express written authorization. Azoomar’s trademarks and visuals may not be used for products or services that do not belong to Azoomar, or in any way that could cause confusion among customers, or in any way that disparages or discredits Azoomar. All other trademarks not owned by Azoomar that appear on any Azoomar service are the property of their respective owners, who may or may not be affiliated with, linked to, or sponsored by Azoomar.
6. License and Access:
Subject to compliance with these Terms of Use and Service Terms and payment of all applicable fees, Azoomar or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use Azoomar’s services for personal, non-commercial purposes. This license does not include the right to use any Azoomar service or its content for resale or any other commercial use, to collect and use any product listing, description, or price, to make any derivative use of any Azoomar service or its content, to download or copy account information for another merchant, or to use any data mining robots or similar data gathering or extraction tools.
7. Partner Offer:
Azoomar signs digital representation and distribution agreements for its product and service brands with suppliers, which it then subcontracts to certain distribution partners. Any distributor signing a distribution agreement with Azoomar must strictly adhere to the terms and obligations of the agreement, including the use of logos, trademarks, graphics, and brand names, within the limits of the contractual clauses.
Any other use of data, graphics, logos, brand names, trademarks, images, buttons, or text not expressly included in the distribution representation agreement will result in immediate termination of the agreement without compensation.
The distributor representative may only use the data, logos, images, text, graphics, and all other brand information for which authorization has been granted on the Azoomar platform.
8. Franchising:
Azoomar grants a franchisee the right to operate under the Azoomar brand and its know-how in order to market specific types of products and/or services as outlined in the franchise agreement.
This franchise agreement is signed between Azoomar (the Franchisor) and a third-party partner (the Franchisee) and contains all contractual obligations and requirements, including the terms and conditions specified in this agreement.
9. Seller and Customer Registration:
9.1. All users, sellers, and customers must be at least 18 years old or of legal age according to the laws of their country of residence, possess the legal capacity to act in accordance with the corresponding rights, and have the capacity of natural persons, legal entities, or other organizations to independently assume legal responsibility. Upon completing the registration process on the Azoomar platform and confirming that you are a legal entity, you may independently assume legal responsibility. Any liability will be borne by you and your legal guardian, if required, should you lack legal capacity and cause losses.
9.2. All users must be absolutely truthful when registering on the Azoomar platform. The user agrees to provide 100% accurate, truthful, complete, legal, and effective information. Any changes to user registration information must be promptly updated in their account on the Azoomar platform. If the user intentionally provides false, inaccurate, or incomplete information, they must bear the corresponding responsibility and consequences. Azoomar reserves the right to terminate the dishonest user’s account and prohibit them from using the platform’s services again.
9.3. Upon successful registration, you become a seller and customer of the Azoomar platform. At the end of the transaction, you will receive your login credentials, password, and other account information. You can change your password in accordance with the site’s regulations and the company’s instructions.
9.4. The information related to your registration must not constitute a violation or alleged violation of the legitimate rights and interests of others. If it does, Azoomar will have the right to close your online stores using the Azoomar platform’s services, cancel your account, suspend it, or even terminate it.
9.5. You must be careful with your online store accounts, store them reasonably, use your provided username and password, and behave responsibly at all times. Unless required by law or court order, or with the express permission of Azoomar, the seller’s name, login and transaction credentials, and passwords may not be transferred, given as a gift, or bequeathed in any way (except for ownership rights related to the account).
9.6. Users must not share their account information on the platform with third parties. The user involved in this action will bear full responsibility for the resulting consequences, and all parties involved will be jointly and severally liable. You must take all necessary measures to ensure that your password remains confidential and secure, and you must inform us immediately if you have reason to believe that your password has been compromised or is being used, or is likely to be used, in an unauthorized manner.
9.7. You may need a personal Azoomar account to use certain Azoomar services, and you may be required to log in to the account and have a valid payment method associated with it. If you experience any issues using your selected payment method, we may use any other valid payment method associated with your account. Access your account to resolve the issue.
9.8. You must not use any Azoomar service in any way that causes or is likely to cause any interruption, damage, or impairment of any Azoomar service, or for any fraudulent purpose, or in connection with any crime or illegal activity, or for the purpose of causing annoyance, nuisance, or anxiety.
9.9. We reserve the right to refuse to provide any Azoomar service or to close accounts if your behavior gives us justifiable grounds to do so. This will be the case, in particular, if you violate applicable laws, applicable contractual provisions, our guidelines, or our policies, all accessible from the website. Notwithstanding such limitation or termination, you will continue to have access to the content and services you have purchased up to that point.
10. Intellectual Property Claims:
Azoomar respects the intellectual property of others and will not tolerate any infringement. If you believe your intellectual property rights have been violated, please contact us at azoomarmarket@gmail.com
11. Partner Sellers:
In addition to products sold by Azoomar, third-party sellers offer and sell their products and services online through the Azoomar marketplace. Each third-party seller has an affiliate link to their website. We are not responsible for the transactions, evaluation, or review of the content of their websites, nor do we guarantee the offers of these partner sellers. Therefore, Azoomar assumes no responsibility or liability for the actions, products, services, or content of these companies, individuals, or other third parties. For any transaction conducted by a third party, you will be notified of the transaction, and we may share your information related to that transaction. Please carefully review their privacy policies and other terms of use.
12. The Role of the Azoomar Marketplace:
The Azoomar Marketplace is a virtual marketplace that allows third-party sellers to showcase and sell their goods and services, and buyers to freely purchase from these sellers. Our role is to connect sellers and buyers through subscription fees and commissions on sales or transactions. While Azoomar acts as a platform, we facilitate transactions carried out on our marketplace. Azoomar is neither the seller of the goods and services offered on the marketplace by third-party sellers, nor the buyer. Azoomar provides a meeting place where buyers and sellers complete and finalize their transactions. Consequently, for the sale of products from third-party sellers, a contract is established solely between the buyer and the third-party seller. Azoomar is not a party to any such contract or transaction between the two parties and assumes no responsibility in the event of a dispute. Azoomar is neither the agent nor the representative of the third-party sellers. The third-party seller is responsible for the sale of products and services and for any claims or other issues arising from or related to the course of the sale between them and the buyer. Because Azoomar wants the buyer to have the safest possible shopping experience, Azoomar offers all necessary guarantees in addition to any contractual or other rights.
13. Limitation of Liability:
13.1. As you know, this platform, like other virtual spaces for consultation, negotiation, and exchange, makes it difficult to verify user information due to the inherent nature of the internet. Unless expressly instructed in writing, this platform does not store information published on the platform, nor does it guarantee the content, materials, products, or services, nor does it assume any liability for commercial performance or the ability to make any form of warranty, unless otherwise stipulated by laws and regulations. Therefore, we urge you to exercise caution in assessing and determining the authenticity, legitimacy, and effectiveness of the goods and/or relevant information.
13.2. When Azoomar, through the receipt of your complaints or notices, or via the competent authority in accordance with laws and regulations, has reason to believe that a particular member or a specific transaction may be illegal, Azoomar may take appropriate action in accordance with the contract or the law.
13.3. You understand and agree that Azoomar cannot be held liable for any damages caused by the following situations, which are not exhaustive: profits, goodwill, use, data loss, or any other loss or damage. For any loss or damage (including direct, indirect, special, or consequential losses or damages, such as loss of revenue or profit, damage to computer systems, or loss of data) caused by you or by the use by any person of the information contained on or linked to this website, liability (including, but not limited to, liability for negligence) rests with the user, regardless of the cause.
13.3.1. Use of your account by third parties or modification of your data without our consent.
13.3.2. Your lack of awareness of the services offered by the Azoomar platform. All users involved in transactions on the Azoomar platform must understand that the rewards generated in the wholesale or retail sales process are entirely determined by the market, and the company is only responsible for the safekeeping and consignment of the products involved. The Azoomar Marketplace is a platform that allows members to buy and sell freely. The Azoomar Marketplace provides only the trading platform and does not provide any other services. Purchases and consignments executed on the platform are personal acts of good faith towards the company. Azoomar supervises and manages only the trading platform. Any disputes arising therefrom will be settled privately between the customers and sellers, and Azoomar will not handle any disputes on behalf of members. Your misinterpretation of this agreement is your sole responsibility, and Azoomar cannot be held liable. This statement is hereby sent in this regard, as it is of vital importance to all sellers and customers of the Azoomar platform.
13.3.3. Any other loss or damage associated with a service of the Azoomar platform, rather than due to Azoomar as an entity, is not the responsibility of Azoomar. Use of this website by users signifies that the user accepts responsibility for all risks associated with browsing this Azoomar website. The Azoomar Marketplace shall not be held liable for any direct, incidental, consequential, indirect, or monetary damages caused by a user’s transactions or by their use of the data contained on the Azoomar Marketplace website.
14. The Azoomar Marketplace is not liable for any delays or failures due to legal force majeure, normal maintenance of information network equipment, information network connection failures, computer malfunctions, communication or other system failures, power outages, labor disputes, or if productivity and production data are insufficient.
14.1. We will not be liable for any delays or failures to perform our obligations under these terms and conditions if such delay or failure is due to a cause beyond our reasonable control. This condition does not affect your statutory right to receive the shipped products and services within a reasonable time or to receive a refund if the ordered products or services cannot be delivered within a reasonable time due to a cause beyond our control.
14.2. The laws of some countries do not permit certain limitations listed above. If these laws apply to you, some or all of these limitations may not apply, and you may have additional rights.
14.3. Nothing in these terms and conditions is intended to limit or exclude our liability for fraud, or for death or personal injury caused by our negligence or gross negligence.
15. Export Controls:
You agree not to export, re-export, or transfer any products (including software or other digital products) that you have purchased from the website to any country, individual, company, organization, or entity for which such export is restricted or prohibited by law. For example, economic sanctions and embargoes imposed by the African Union, the United Nations, and other governmental authorities (such as embargoes imposed on specific countries or economic sanctions imposed on individuals or companies for terrorism or money laundering offenses) may prohibit you from importing products into other countries, even for your personal use, and/or from sending products (whether physically by mail or digitally by email or file sharing) to specific individuals, companies, organizations, or entities. Furthermore, you agree not to purchase products or services from the website if you are subject to any restrictive measures (sanctions).
16. Modification of Terms of Service or Terms of Use:
We reserve the right to make changes to any Azoomar Service, including our procedures, terms and conditions, and these Terms of Use, at any time. You are subject to the terms, conditions, procedures, and Terms of Use in effect at the time you use the Azoomar Service. If any provision of these Terms of Use is deemed invalid, void, or unenforceable for any reason, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions.
17. Violation of Terms:
If you violate these Terms or if we reasonably suspect that you have violated these Terms or any Azoomar code, policy, or guidelines in any way, we reserve the right to:
(l) temporarily suspend your access to our Marketplace,
(ll) permanently prohibit you from accessing our Marketplace,
(iii) prevent computers using your IP address from accessing our Marketplace,
(iv) contact one or all of your internet service providers and request that they block access to our Marketplace,
(v) suspend or delete your account on our Marketplace and/or take legal action against you.
18. Waiver:
If you breach these Terms of Use and we do not take immediate action, we will still be entitled to exercise our rights and remedies in any other situation where you breach these Terms of Use.
19. Minors:
We do not sell products to minors. We sell children’s products for purchase by adults. If you are under 18 years of age or have not yet reached the legal age of majority in your country of residence or the country where you initiate the sale or purchase transaction, you may only use an Azoomar Service under the supervision of a parent or guardian. Offers of products containing alcohol are intended for adults. You must be at least 18 years of age or the legal age of majority in your country to purchase alcohol or use any alcohol-related features of the site.
20. Applicable Law and Jurisdiction:
The application of the Vienna Convention on Contracts for the International Sale of Goods is expressly excluded. If you are a consumer and your habitual residence is in a country of the African Union, you also benefit from rights protecting you under the mandatory provisions of the law applicable in your country of residence. Both you and we agree to submit all disputes arising from the business relationship between you and us to the non-exclusive jurisdiction of the courts of Cameroon. This means that, for the purposes of these Terms of Use, you may bring an action to enforce your consumer rights in Cameroon or in the African Union country in which you reside. (CLICK TO READ); if you wish to bring a matter to our attention, please contact us:
Azoomar SARL, Limited Liability Company, Cameroon, Douala, Deido, Grand Moulin
Share Capital: 10,000,000 FCFA
Registered in Cameroon
Registration No. RC/DLN/2021/B/2677
Unique Identification Number: M112116656809G
You can contact us via our contact form on our website: www.azoomar.cm