Last Updated: September 11, 2026

This Privacy Policy explains how Azoomar (“Azoomar,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares personal information when you use the Azoomar marketplace, website, seller services, and related services available through azoomar.cm.

This Privacy Policy applies to:

• Visitors to the Azoomar website;
• Customers who purchase products through Azoomar;
• Registered Azoomar users;
• Sellers and vendors;
• Individuals who communicate with Azoomar;
• Persons who otherwise interact with Azoomar’s services.

By using Azoomar, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT AZOOMAR

Azoomar operates an online marketplace that allows independent sellers to offer products to customers.

Azoomar may process personal information in connection with:

• Account registration;
• Seller registration;
• Product purchases;
• Order processing;
• Payments;
• Delivery;
• Customer support;
• Seller services;
• Website security;
• Fraud prevention;
• Marketing and communications;
• Website improvement.

2. INFORMATION WE COLLECT

We may collect different categories of information depending on how you use Azoomar.

2.1 Information You Provide Directly

This may include:

• Full name;
• Username;
• Email address;
• Telephone number;
• Billing information;
• Delivery address;
• Account information;
• Seller/business information;
• Product information;
• Information provided when contacting customer support;
• Information provided when submitting complaints or requests.

For Sellers, we may additionally collect information reasonably necessary to establish and manage a Seller Account, such as business details, business contact information, and verification information.

3. ORDER INFORMATION

When you make a purchase through Azoomar, we may collect information necessary to process and fulfill the transaction.

This may include:

• Customer name;
• Products purchased;
• Order amount;
• Delivery information;
• Contact information;
• Order status;
• Return or refund information;
• Customer communications relating to the transaction.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

Depending on the payment method used, Azoomar or its payment partners may process information necessary to complete and verify payments.

Where payment information is handled directly by a third-party payment provider, that provider may process the information according to its own privacy policy and terms.

Azoomar does not intend to unnecessarily store complete payment-card information when it can be securely processed by an authorized payment provider.

5. SELLER INFORMATION

If you register as a Seller, Azoomar may collect information necessary to operate and manage your Seller Account.

This may include:

• Name;
• Business name;
• Business contact information;
• Seller location;
• Email address;
• Telephone number;
• Seller Plan;
• Payment and payout information;
• Product listings;
• Order information;
• Seller performance information;
• Information required for account verification.

Azoomar may request additional information where reasonably necessary for fraud prevention, legal compliance, marketplace security, or seller verification.

6. INFORMATION COLLECTED AUTOMATICALLY

When you access Azoomar, certain information may be collected automatically.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Approximate location derived from technical information;
• Pages visited;
• Time and date of access;
• Referring website;
• Website interactions;
• Device and connection information;
• Error and diagnostic information.

This information may be used for security, analytics, troubleshooting, and improving Azoomar.

7. COOKIES AND SIMILAR TECHNOLOGIES

Azoomar may use cookies and similar technologies.

Cookies may be used to:

• Keep users signed in;
• Maintain shopping carts;
• Remember preferences;
• Improve website functionality;
• Analyze website usage;
• Improve performance;
• Protect accounts;
• Detect fraudulent or suspicious activity;
• Support relevant advertising where applicable.

Some cookies may be necessary for the operation of the Website, while others may be optional.

For more information, please see the Azoomar Cookie Policy.

8. HOW WE USE PERSONAL INFORMATION

Azoomar may use personal information to:

• Create and manage accounts;
• Process Orders;
• Facilitate payments;
• Arrange deliveries;
• Provide customer support;
• Provide Seller services;
• Communicate with users;
• Process returns and refunds;
• Verify Seller accounts;
• Prevent fraud and abuse;
• Protect the security of the Marketplace;
• Detect unauthorized activity;
• Resolve disputes;
• Improve products and services;
• Analyze Website performance;
• Develop new services;
• Send service-related communications;
• Send marketing communications where permitted;
• Comply with legal obligations;
• Protect Azoomar’s rights and legitimate interests.

9. LEGAL BASIS FOR PROCESSING

Where applicable, Azoomar processes personal information based on one or more appropriate legal grounds, which may include:

• Performance of a contract;
• Compliance with legal obligations;
• Consent;
• Legitimate interests;
• Protection of users and marketplace security;
• Prevention and detection of fraud;
• Establishment, exercise, or defense of legal claims.

Where consent is required by applicable law, Azoomar will seek consent before carrying out the relevant processing.

10. MARKETING COMMUNICATIONS

Azoomar may send promotional communications where permitted by applicable law.

These may include:

• Promotions;
• Product recommendations;
• Marketplace announcements;
• Special offers;
• Seller opportunities;
• News about Azoomar.

Where applicable, you may unsubscribe from marketing communications by using the unsubscribe option included in the communication or by contacting Azoomar.

Even if you opt out of marketing communications, Azoomar may continue sending essential service communications, such as:

• Order confirmations;
• Payment notifications;
• Security alerts;
• Account notifications;
• Important policy updates.

11. HOW WE SHARE PERSONAL INFORMATION

Azoomar may share personal information where reasonably necessary to provide its services.

Information may be shared with:

Sellers

When a customer places an Order, certain information may be shared with the relevant Seller so that the Seller can fulfill the Order.

Delivery and Logistics Providers

Information necessary to deliver an Order may be shared with delivery or logistics providers.

Payment Providers

Payment information may be processed by payment providers used to facilitate transactions.

Service Providers

Azoomar may use third-party service providers for services such as:

• Hosting;
• Website infrastructure;
• Analytics;
• Security;
• Customer support;
• Communications;
• Payment processing;
• Delivery;
• Technical services.

These providers should only receive information reasonably necessary to provide the relevant service.

Legal and Regulatory Authorities

Azoomar may disclose information where required or permitted by applicable law, legal process, court order, or legitimate governmental request.

Protection of Rights and Safety

Azoomar may disclose information where reasonably necessary to:

• Prevent fraud;
• Investigate abuse;
• Protect users;
• Protect Azoomar;
• Investigate security incidents;
• Establish or defend legal claims.

12. SELLER ACCESS TO CUSTOMER INFORMATION

Because Azoomar operates a marketplace, Sellers may receive certain Customer information required to fulfill an Order.

Sellers must use Customer information only for legitimate purposes related to the transaction.

Sellers must not:

• Sell Customer information;
• Use Customer information for unauthorized marketing;
• Share Customer information with unauthorized persons;
• Contact Customers for unrelated purposes;
• Use Customer information to bypass Azoomar;
• Otherwise misuse Customer information.

Sellers are responsible for complying with applicable data-protection requirements when handling Customer information.

13. DATA RETENTION

Azoomar retains personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

• The type of information;
• The purpose for which it was collected;
• The user’s relationship with Azoomar;
• Legal requirements;
• Accounting requirements;
• Dispute resolution;
• Fraud prevention;
• Security requirements.

When personal information is no longer reasonably required, Azoomar may delete, anonymize, or securely dispose of it.

14. DATA SECURITY

Azoomar takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access;
• Unauthorized disclosure;
• Loss;
• Misuse;
• Alteration;
• Destruction.

Security measures may include:

• Access controls;
• Authentication mechanisms;
• Encryption where appropriate;
• Secure hosting practices;
• Monitoring;
• Backups;
• Security procedures.

However, no Internet transmission or storage system can be guaranteed to be completely secure.

Users should also take reasonable steps to protect their accounts, including keeping passwords confidential.

15. DATA BREACHES AND SECURITY INCIDENTS

If Azoomar becomes aware of a personal-data security incident, we may take reasonable steps to:

• Investigate the incident;
• Contain the incident;
• Secure affected systems;
• Assess potential risks;
• Take corrective measures;
• Notify affected individuals or authorities where required by applicable law.

16. CHILDREN’S PRIVACY

Azoomar is not intended to knowingly collect personal information from children who are not legally permitted to use the relevant services.

If you believe that a child has provided personal information to Azoomar without appropriate authorization, please contact us.

Where required, Azoomar may take reasonable steps to delete such information.

17. THIRD-PARTY SERVICES AND WEBSITES

Azoomar may contain links to third-party websites, services, payment providers, social-media platforms, or other external services.

Azoomar is not responsible for the privacy practices of third parties.

Users should review the privacy policies of third-party services before providing personal information to them.

18. INTERNATIONAL DATA TRANSFERS

Some of Azoomar’s service providers or technical infrastructure may be located outside Cameroon.

Where personal information is transferred outside Cameroon, Azoomar will take reasonable measures to ensure that the transfer and processing are conducted in accordance with applicable legal requirements.

19. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information held about you;
• Request correction of inaccurate information;
• Request deletion where legally applicable;
• Request restriction of certain processing;
• Object to certain processing;
• Withdraw consent where processing is based on consent;
• Request information about how your data is processed;
• Exercise other rights provided by applicable law.

Some rights may be subject to legal exceptions or limitations.

20. HOW TO EXERCISE YOUR RIGHTS

To submit a privacy or data-protection request, contact Azoomar using the contact information provided below.

Your request should provide enough information for us to understand and process the request.

For security reasons, Azoomar may need to verify the identity or authority of the person making a request.

We will handle requests in accordance with applicable legal requirements.

21. ACCOUNT DELETION

Where available, users may request the deletion or closure of their Azoomar account.

Account deletion may not immediately remove all information where Azoomar is legally required or reasonably permitted to retain certain records, including information relating to:

• Completed transactions;
• Accounting records;
• Fraud prevention;
• Disputes;
• Legal obligations;
• Security;
• Enforcement of agreements.

Where information cannot be deleted, Azoomar may retain it only for the applicable lawful purpose and retention period.

22. SELLER DATA

Sellers may request access to or correction of personal information associated with their Seller Account, subject to applicable law.

Azoomar may retain certain Seller information after account closure where necessary for:

• Financial records;
• Transaction history;
• Legal obligations;
• Fraud prevention;
• Dispute resolution;
• Enforcement of contractual obligations;
• Marketplace security.

23. DATA RELATING TO TRANSACTIONS

Azoomar may retain information relating to purchases, Orders, payments, refunds, returns, complaints, and other marketplace transactions for as long as reasonably necessary.

This may be necessary to:

• Provide transaction history;
• Resolve disputes;
• Process refunds;
• Prevent fraud;
• Meet accounting requirements;
• Comply with legal obligations.

24. PRIVACY OF SELLER AND CUSTOMER COMMUNICATIONS

Communications made through Azoomar’s systems may be processed or stored where reasonably necessary to:

• Provide customer support;
• Facilitate transactions;
• Resolve disputes;
• Investigate fraud;
• Protect users;
• Enforce Azoomar policies;
• Maintain security.

Azoomar does not intend to use private communications for unrelated purposes beyond those permitted by applicable law and this Privacy Policy.

25. BUSINESS TRANSFERS

If Azoomar is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Any such transfer will remain subject to applicable privacy and data-protection requirements.

26. CHANGES TO THIS PRIVACY POLICY

Azoomar may update this Privacy Policy from time to time.

Changes may be made to reflect:

• Changes to Azoomar’s services;
• Changes in technology;
• Changes in data-processing practices;
• Changes in legal or regulatory requirements;
• Security developments.

When appropriate, Azoomar may notify users of material changes through the Website, email, account notifications, or other appropriate means.

The “Last Updated” date at the top of this Policy will indicate when it was most recently revised.

27. CONTACT US

If you have questions about this Privacy Policy, your personal information, or a data-protection request, you may contact Azoomar.

Azoomar

Website: azoomar.cm

Email: info@azoomar.cm

Phone: 691-905-772

Country: Cameroon

28. ACKNOWLEDGEMENT

By using Azoomar, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, Azoomar will obtain any consent required by law for specific types of personal-data processing.

Azoomar is committed to handling personal information responsibly, transparently, and in accordance with applicable data-protection requirements.